To follow up or not to follow up! This is the question we all ponder while sitting next to the phone, patiently waiting for a callback after an interview. While the answer on this question can vary from one interview to the next, there are certainly things you can do and rules of thumb to follow as a guideline.
During the interview
At some point in the conversation, the interviewer will ask if you have any questions. Of course, you’ll ask whatever brilliantly thought out questions you may have. However, one of your questions can and should be about the next steps in the process. And as part of that, include a question about when it would be a good time to follow up.
Never be afraid to ask! It’s not an unusual question and you aren’t stepping on anyone’s toes. They’ll let you know roughly where they are in the interview process and about how long they anticipate the process taking. And since you so eloquently asked, they’ll inform you as to when it would be appropriate for you to contact them to request an update. With that said, be sure you have a phone number or email (we’ll talk more about the email shortly) before you leave.
And last, it’s uncommon but possible for them to request that you not follow up with them. In that case, you would naturally accept that and simply wait to hear back. And if they do make this request, it’s not necessarily a negative sign at all. So never fear! Just take a breath and wait it out.
Rule of thumb
Forgot to ask during the interview? Don’t sweat it! A basic guideline to follow would be to check in about a week after your interview. If you got the sense from the interviewer that they plan to move really quickly on making a hire, you could possibly check in sooner. Just be careful with that as you wouldn’t want to come on too strongly. Being eager and excited about the position is a very good thing and will be appreciated, but coming across as pushy can certainly be a turnoff.
Saying thank you
In the days of email, this little step is so often forgotten! In a previous section, we emphasized getting an email address from the interviewer. This is so you can send a thank-you email after your interview. Back in the day of paper and pencil, a couple days was an acceptable timeframe. But now with email at our fingertips, it really should be within 24 hours. And to be honest, it doesn’t need to be anything lengthy or complex. It’s simply the thought, and interviewers really do appreciate getting these!
Adam Lafield, Recruiter